Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

NJPIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, NJPIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, NJPIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

News Release | U.S. PIRG | Consumer Protection, Financial Reform

More Than 100 Groups Insist on No Riders in Spending Legislation

The day before the White House is expected to release its fiscal year 2017 budget proposal, a coalition of more than 100 groups, including U.S. PIRG, sent a letter calling on President Barack Obama and all 535 members of Congress to oppose any federal appropriations bill that contains ideological policy riders.

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Blog Post | Consumer Protection, Financial Reform

100+ Groups Oppose Provisions That Threaten Public Protections | Mike Litt

The White House is expected to release its fiscal year 2017 budget proposal tomorrow. U.S. PIRG and various state PIRGs joined a coalition of more than 100 groups that sent the following letter calling on President Barack Obama and all 535 members of Congress to oppose any federal appropriations bill that contains ideological policy riders. 

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Blog Post | Consumer Protection, Make VW Pay

House Tees Up VW Bailout and Other Attacks on Public Protections, Consumer Rights | Ed Mierzwinski

(Updated 8 January to add vote results): You've probably heard that the House is soon planning to again repeal the Affordable Care Act (Obamacare). That bill will certainly be vetoed. But the House has other anti-consumer, anti-environmental bills scheduled for floor action this week and next. The bills take aim at agency health, financial and safety regulations and also consumer rights to band together as a class to take their grievances against corporate wrongdoers to court. That last bill would immunize Volkswagen from having to compensate VW Diesel owners for being deceptively sold cars designed to "defeat" air pollution requirements.

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30 years of toy safety

For the past thirty years, our sister organization U.S. PIRG Education Fund has taken a close look at the safety of toys sold in stores. Their reports have led to more than 150 regulatory actions. In November 2015, they released our 30th annual Trouble in Toyland report.

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News Release | NJPIRG Law & Policy Center | Consumer Protection

New Survey Shows Free Checking Widely Available At Small Banks

A survey of hundreds of banks and credit unions in 24 states and the District of Columbia found that free checking remains available at more than 6 of 10 small banks and credit unions, but was only found at one-quarter of surveyed big banks. The survey released today by the New Jersey Public Interest Research Group also revealed that fewer than half of branches surveyed obeyed their legal duty to fully disclose fees to prospective customers on the first request, while 12% provided no fee information at all.

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News Release | NJPIRG Law & Policy Center | Consumer Protection, Food

New Report: American Lives at Risk from Unsafe Foods

Despite government commitments to address the problem, food recalls are on the rise and our food safety systems are broken, according to a new report by New Jersey PIRG.  Contaminated food makes 48 million Americans sick every year and costs over $77 billion in aggregated economic costs.  Here in New Jersey, in the last 21 months 121 people were made sick from foodborne illnesses linked directly to food recalls; the cost of these illnesses to our state's economy was over $5.1 million.

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News Release | NJPIRG | Consumer Protection

Testimony to Assembly Consumer Affairs Committee Supporting ACR146

The Division of Consumer Affairs adopted a waiver under Governor Christie's Executive Order No. 2 that would undermine all consumer protections.

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News Release | NJPIRG | Consumer Protection

Statement on Congressman Pallone's Bill to Regulate Arsenic and Lead in Juice

Statement of NJPIRG Program Associate Gideon Weissman on introduction of Congressman Frank Pallone's new bill `Arsenic Prevention and Protection from Lead Exposure in Juice Act of 2012' or the `APPLE Juice Act of 2012'.

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News Release | NJPIRG | Consumer Protection, Financial Reform

’Tis the Season For Prepaid Card Hidden Fees

As consumers flock to retailers during the holiday season and as the use of prepaid cards continues to expand rapidly, NJPIRG joined Senator Robert Menendez (D-NJ) to introduce The Prepaid Card Consumer Protection Act to curb hidden fees associated with many of these cards.

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Blog Post | Consumer Protection

The CFPB at Three: A Child Prodigy | Ed Mierzwinski

The Consumer Financial Protection Bureau (CFPB) turned just three years old Monday, July 21st, but when you look at its massive and compelling body of work, you must wonder: Are watchdog years like plain old dog years? Is the CFPB now a full-sized, 21-year-old adult? The answer is no, not yet. The CFPB is still growing and developing and adding programs and projects. The CFPB is, however, at three years old, certainly a child prodigy. Despite overwhelming public support, however, powerful special interests continue to attack it. Yet, the idea of the CFPB needs no defense, only more defenders.

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Blog Post | Consumer Protection

Toy Safety Tips

For 28 years, NJPIRG Law & Policy Center has worked to identify unsafe toys. Here are our top tips to help you choose the safest toys for the children in your life.

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Blog Post | Consumer Protection, Health Care

The Supreme Court and the High Cost of Prescription Drugs

Everyone knows prescription drugs cost more than they should. But many people are surprised to learn about one of the key ways drug companies keep prices high:  Paying off competitors to keep generics off the market. On Monday, the Supreme Court heard arguments in a case about this very practice.

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Blog Post | Consumer Protection

Hurricane Relief

Hurricane Sandy hit our state hard on Monday and Tuesday, and many in our communities are suffering in the storm's aftermath. Let's work together to get our communities back on their feet by supporting hurricane relief efforts.

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