Consumer Protection Updates

Report | NJPIRG Law & Policy Center | Consumer Protection

Predatory Loans & Predatory Loan Complaints

This is the seventh in a series of reports that review complaints to the Consumer Financial Protection Bureau. In this report, we explore consumer complaints about predatory loans, categorized in the database as payday loans, installment loans, and auto title loans.

Report | NJ PIRG Law & Policy Center | Consumer Protection

Trouble in Toyland 2015

For 30 years, NJ PIRG Law & Policy Center has conducted an annual survey of toy safety, which has led to over 150 recalls and other regulatory actions over the years, and has helped educate the public and policymakers on the need for continued action to protect the health and wellbeing of children.

News Release | N.J. PIRG Law & Policy Center | Consumer Protection

30th Annual Survey Finds Dangerous Toys on Store Shelves

Dangerous or toxic toys can still be found on America’s store shelves, according to NJ Public Interest Research Group Law & Policy Center’s 30th annual Trouble in Toyland report. The survey of potentially hazardous toys found that, despite recent progress, consumers must still be wary when shopping this holiday season.

Report | NJPIRG Law & Policy Center | Consumer Protection, Financial Reform

Debt Collectors, Debt Complaints

This is the fifth in a series of reports that review complaints to the CFPB nationally and on a state-by-state level. In this report we explore consumer complaints about debt collection, with the aim of uncovering patterns in the problems consumers are experiencing with debt collectors and documenting the role of the CFPB in helping consumers successfully resolve their complaints.

News Release | NJPIRG Law & Policy Center | Financial Reform

Report: Mistaken Identity Tops Debt Collection Complaints

Debt collectors trying to collect debt from the wrong person were the top source of New Jerseyans’ complaints to the Consumer Financial Protection Bureau (CFPB), according to a report released today by the NJPIRG Law & Policy Center. The report also found that New Jersey consumers are 8th most likely nationwide to file complaints to the CFPB about debt collection, and that debt collection is a top source of complaints.

Report | NJPIRG Law & Policy Center | Consumer Protection, Financial Reform

Credit Cards, Consumer Complaints

The Consumer Financial Protection Bureau (CFPB) was established in 2010 in the wake of the worst financial crisis in decades. Its mission is to identify dangerous and unfair financial practices, to educate consumers about these practices, and to regulate the financial institutions that perpetuate them.

This is the fourth in a series of reports that review complaints to the CFPB nationally and on a state-by-state level. In this report we explore consumer complaints about credit cards with the aim of uncovering patterns in the problems consumers are experiencing with their credit cards and documenting the role of the CFPB in helping consumers successfully resolve their complaints.

News Release | NJPIRG Law & Policy Center | Consumer Protection, Financial Reform

Report: Capital One Most-Complained-About Credit Card Company in NJ

New Jersey consumers file more complaints about Capital One than any other credit card company, according to a report released today by NJPIRG Law & Policy Center. The report, which looked at data from the Consumer Financial Protection Bureau’s (CFPB) public Consumer Complaints Database, also found that New Jersey consumers are 5th most likely to file credit card complaints.

News Release | NJPIRG | Consumer Protection, Financial Reform

New CFPB rules will protect homebuyers and homeowners

On Friday, January 10, new Consumer Financial Protection Bureau (CFPB) rules will go into effect that will help protect homeowners and homebuyers from the mortgage abuses that led to the housing crisis. In particular, consumers will get protections from lenders that make risky loans without checking a borrower’s income, assets, or ability to repay a loan. 

Report | NJPIRG Law & Policy Center | Public Health, Consumer Protection

Trouble in Toyland

The 2013 Trouble in Toyland report is the 28th annual NJPIRG survey of toy safety. In this report, NJPIRG provides safety guidelines for consumers when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards. 

News Release | NJPIRG Law & Policy Center | Public Health, Consumer Protection

Survey Finds Dangerous Toys on Store Shelves

Dangerous or toxic toys can still be found on America’s store shelves, according to the New Jersey Public Interest Research Group’s 28th annual Trouble in Toyland report.  The survey of hazardous toys found that despite recent progress, consumers must still be wary when shopping this holiday season.

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