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News Release | US PIRG Education Fund | Consumer Protection

New Report: Mortgage Problems Rank #1 at CFPB for Consumer Complaints

Mortgage problems were the top source of complaints to the Consumer Financial Protection Bureau (CFPB), according to a report released today by the U.S. PIRG Education Fund. The report also found that Bank of America was the most complained about company in 45 states and Washington, D.C. for mortgage problems.It's the sixth in a series of our reports analyzing nearly 500,000 complaints posted to the CFPB's Public Consumer Complaint Database.

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Report | US PIRG Education Fund | Consumer Protection

Mortgages and Mortgage Complaints

Our sixth report analyzing complaints in the CFPB's Public Consumer Complaint Database evaluates mortgage complaints, the number one source of complaints to the CFPB, totaling 38% of nearly 500,000 complaints posted since 2011.

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News Release | U.S. PIRG | Consumer Protection

We Commend CFPB For Adding Consumer Stories To Public Complaint Database

Yesterday, the CFPB published the first batch (7,700) of consumer narratives or stories to the Public Consumer Complaint Database it began in 2011. We've used the database to publish five reports (so far) analyzing complaint trends in markets ranging from credit cards to student loans but we have also long urged the voluntary addition of stories to the data fields. Now, consumers can learn if what happened to them happened to anyone else. Now, researchers can track which banks are more responsive to particular problems and which ignore their customers. A good resource is now an excellent resource.

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Blog Post | Financial Reform

The More I Hear About OPM Data Breach, The Less I Know, Except This: It's Bad | Ed Mierzwinski

Was it 4 million, 14 million or 18 million records breached (how many times) (likely) by Chinese hackers? Whose fault was it? The USOPM director says no one's. Really? Perhaps the worst data breach ever raises lots of questions, but I haven't heard any good answers. Federal employees, their families, their friends and their neighbors -- because all of them could be victims -- deserve better answers, just as they deserve better service than USOPM's credit monitoring provider is giving them.

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Blog Post | Consumer Protection

Hill Threats to CFPB Escalate As CFPB Protects Consumers, Servicemembers | Ed Mierzwinski

Today, the House Appropriations Committee, at the behest of both Wall Street and predatory lenders seeking to run amok, will vote to eliminate the CFPB's independence from the politicized appropriations process. Meanwhile, over at the CFPB, important work to protect consumers, including servicemembers, from unfair and predatory financial practices continues.

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Media Hit | Safe Energy

Press of Atlantic City: New Jersey advocacy group seeks moratorium on nation's nuclear power plant relicensing and permits

A New Jersey public advocacy group is calling for the Obama administration to impose a moratorium on re-licensing aging nuclear power plants and permitting new ones. The group also is calling for a comprehensive safety overview of the nation's existing 104 plants.

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Media Hit | Health Care

Times of Trenton: Health-care act anniversary brings gift to small business

Over the coming months, New Jersey small-business owners and consumers should be excited about the implementation of health-care reform, including two cost-saving provisions: small-business tax credits and the statewide health insurance exchange.

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News Release | NJPIRG Law and Policy Center | Budget, Democracy

New Jersey Earns "C+" in Annual Report on Transparency of Government Spending

New Jersey got a “C+” when it comes to openness about government spending, according to Following the Money 2011: How the States Rank on Providing Online Access to Government Spending Data, the second annual report of its kind by the New Jersey Public Interest Research Group (NJPIRG).  Included with the report is aninteractive online tool that allows users to view what New Jersey is doing best and worst compared to other states’ transparency practices.

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Media Hit | Health Care

The Princeton Packet: Health Care Repeal Would Be Costly For New Jersey

In last week's State of the Union, President Barack Obama made it clear that he intends to continue with his health reform agenda. His opposition will no doubt continue to push for repeal. But are repeal proponents standing up for consumers, or are they standing up for the health insurance industry?

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