Make VW Pay

The EPA says Volkswagen designed some 482,000 "clean" diesel cars to get away with violating the law. They built elaborate software — called a "defeat device" — to turn on emission controls during testing and turn them off during regular driving. And when they were caught, they denied it as long as they could. 

VW not only admits it broke the law. They ripped off hundreds of thousands of consumers who thought they were buying clean vehicles. And they put our health at risk — emitting as much as 40 times the legal limit of smog-forming pollutants. 

We're calling for: 

1. Volkswagen to offer to buy back their new diesel car: VW cheated customers in selling them a product that was different than advertised. They should offer to buy the product back. 

2. The EPA to demand tough penalties: For VW’s violation, the law calls for penalties up to $37,500 per car — or $18 billion total. 

3. Congress to put an end to the auto company’s "get out of jail free" loophole: Auto industry lobbyists have won and defended a loophole in the law that makes it harder to prosecute their executives for intentionally violating the law and putting the public at risk. It’s time to close that loophole. 

4. Department of Justice, no tax writeoffs for wrongdoing: We’ve fought against tax writeoffs for JP Morgan, BP and other companies when they were forced to pay penalties for violations of our laws. We’ll keep fighting to end these writeoffs for VW, GM and other companies. 

5. The Department of Transportation to enforce strong federal fuel efficiency standards. 

CoPIRG Director Danny Katz went to a VW dealership with an owner of one of the 482,000 “clean diesel" vehicles that were designed to get around EPA emissions standards. We're asking dealers to stand with their customers and tell VW headquarters to give them their money back.

Issue updates

Blog Post | Consumer Protection

Why Rohit Chopra is the consumer champion we need to head the Consumer Bureau | Aaron Colonnese

We can't let this chance to restore vital consumer protections slip through our fingers.

> Keep Reading
Blog Post | Consumer Protection

FDA takes delayed action on toxic hand sanitizers | Henry Hintermeister

After 20 deaths and numerous cases of blindness and other injuries and illnesses last year, the U.S. Food and Drug Administration issued a warning in February for all alcohol-based hand sanitizers imported from Mexico.

> Keep Reading

A week's worth of help and tips during Consumer Protection Week

Being a consumer is a tough job. Really tough. During National Consumer Protection Week, which runs through March 6, the U.S. PIRG Education Fund staff is offering a daily dose of tips and advice to help you navigate life’s biggest consumer challenges.

> Keep Reading
Report | U.S. PIRG Education Fund | Consumer Protection

Consumers in peril

U.S. PIRG Education Fund report documents that complaints to the CFPB, led by complaints about credit bureaus, set new records in 2020.

> Keep Reading

Pages

A week's worth of help and tips during Consumer Protection Week

Being a consumer is a tough job. Really tough. During National Consumer Protection Week, which runs through March 6, the U.S. PIRG Education Fund staff is offering a daily dose of tips and advice to help you navigate life’s biggest consumer challenges.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

Statement: CFPB Director Kathy Kraninger resigns

Consumer Financial Protection Bureau Director Kathy Kraninger submitted her resignation Wednesday soon after the inauguration of new President Joe Biden. Resignation opens seat for President Biden’s new nominee Rohit Chopra.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

Statement: USPIRG applauds Biden nominees Chopra to head CFPB and Gensler to chair SEC

President-elect Joe Biden announced Monday that he intends to nominate Rohit Chopra as Consumer Financial Protection Bureau (CFPB) director and Gary Gensler as chair of the Securities and Exchange Commission (SEC).

> Keep Reading
News Release | U.S. PIRG Education Fund | Consumer Protection

COVID-19 pandemic worsens existing consumer problems with car buying

Consumer complaints to the Consumer Financial Protection Bureau (CFPB) regarding vehicle loans and leases have increased sharply during the coronavirus pandemic, according to a new report by the U.S. PIRG Education Fund and Frontier Group. The analysis suggests that consumers are facing abusive and deceptive practices from the automobile lending industry.

> Keep Reading
News Release | US PIRG Education Fund | Consumer Protection

FTC settles first case against VoIP provider for allowing illegal robocalls

This FTC settlement must be a wake-up call to phone service providers so they do more to protect consumers. If not, the FTC must be vigilant in going after companies that enable the immoral practice of preying on consumers. And the FCC should require providers to block spoofed calls that we all know are scams.

> Keep Reading

Pages

30 years of toy safety

For the past thirty years, our sister organization U.S. PIRG Education Fund has taken a close look at the safety of toys sold in stores. Their reports have led to more than 150 regulatory actions. In November 2015, they released our 30th annual Trouble in Toyland report.

> Keep Reading
Report | U.S. PIRG Education Fund | Consumer Protection

Consumers in peril

U.S. PIRG Education Fund report documents that complaints to the CFPB, led by complaints about credit bureaus, set new records in 2020.

> Keep Reading
Report | NJPIRG Law & Policy Center | Consumer Protection, Food

Food Recall Failure

Our research found the majority of grocery stores fail to warn the public about hazardous food recalls. While they collect significant information about Americans shopping habits to sell us more food, they aren't doing enough to use that information to protect the public health.

> Keep Reading
Report | U.S.PIRG Education Fund and Kids In Danger | Consumer Protection

Recalled Infant Sleepers

Every day, millions of kids are dropped off at child care facilities across the country by parents and caretakers who are looking forward to seeing them safe and sound at the end of the day. But new research found some dangerous recalled products are still in use at child care facilities across the country.

> Keep Reading
Report | U.S. PIRG Education Fund | Consumer Protection

Trouble in Toyland 2017

For over 30 years, U.S. PIRG Education Fund has conducted an annual survey of toy safety, which has led to over 150 recalls and other regulatory actions over the years, and has helped educate the public and policymakers on the need for continued action to protect the health and wellbeing of children.

Toys are safer than ever before, thanks to decades of work by product safety advocates, parents, the leadership of Congress, state legislatures, and the Consumer Product Safety Commission (CPSC). 

> Keep Reading
Report | U.S. PIRG Education Fund | Consumer Protection

Lead In Fidget Spinners

While lead in toys has become less prevalent in recent years, U.S. PIRG Education Fund tested several models of one of today’s hottest toys, fidget spinners, for the toxic heavy metal. Laboratory results indicated that two fidget spinners purchased at Target and distributed by Bulls i Toy, L.L.C. contained extremely high levels of lead. U.S. PIRG Education Fund calls on Target and Bulls i Toy to immediately recall these two fidget spinners and investigate how such high levels of lead were found in these toys. Also, we call on the U.S.

> Keep Reading

Pages

Blog Post | Consumer Protection

Why Rohit Chopra is the consumer champion we need to head the Consumer Bureau | Aaron Colonnese

We can't let this chance to restore vital consumer protections slip through our fingers.

> Keep Reading
Blog Post | Consumer Protection

FDA takes delayed action on toxic hand sanitizers | Henry Hintermeister

After 20 deaths and numerous cases of blindness and other injuries and illnesses last year, the U.S. Food and Drug Administration issued a warning in February for all alcohol-based hand sanitizers imported from Mexico.

> Keep Reading
Blog Post | Consumer Protection

How Do Dating Apps Use My Data? A Video Explainer | R.J. Cross

If you've ever used a dating app, your data has likely been collected and shared across the Internet. How do dating - and other types of apps - use your data? Advocate R.J. Cross explains. 

> Keep Reading

Pages

Blog Post | Consumer Protection

In the wake of the Capital One data breach, Ed Mierzwinski and Adam Garber explain how to protect your credit

Were you affected by the Capital One breach, one of the largest thefts of data from any bank to date?

> Keep Reading
Blog Post | Consumer Protection

State PIRGs go to Washington for Consumer Lobby Day

Members of Congress hear repeatedly from lobbyists for corporate special interests in their offices and at fundraisers. How can consumer advocates balance the scales?

> Keep Reading
Blog Post | Consumer Protection

Congressional testimony underscores how predatory auto loans are driving Americans into debt

In most of the country, owning a car is all but required. And we're paying for it—to the tune of $1.2 trillion. This is putting the financial well-being of millions of Americans at risk, and NJPIRG and our national network are calling for change.

> Keep Reading
Blog Post | Public Health, Consumer Protection

How safe is our food? Not safe enough, says PIRG Consumer Watchdog team, and it's trending in the wrong direction

Unsafe food recalls in the U.S. are trending the wrong way. From 2013 to 2017, they rose 10 percent overall, and a whopping 83 percent for the most hazardous meat and poultry recalls.

> Keep Reading
Blog Post | Consumer Protection

1 Year After Equifax Data Breach, Here's Everything You Need To Know

One year after announcing the biggest data breach in history, Equifax still hasn’t been held accountable or provided the information and tools consumers need to protect themselves. Since Equifax won’t help protect consumers, NJPIRG is stepping in.

> Keep Reading
Blog Post

We can't let this chance to restore vital consumer protections slip through our fingers.

Blog Post

After 20 deaths and numerous cases of blindness and other injuries and illnesses last year, the U.S. Food and Drug Administration issued a warning in February for all alcohol-based hand sanitizers imported from Mexico.

News Release

Being a consumer is a tough job. Really tough. During National Consumer Protection Week, which runs through March 6, the U.S. PIRG Education Fund staff is offering a daily dose of tips and advice to help you navigate life’s biggest consumer challenges.

Report | U.S. PIRG Education Fund

U.S. PIRG Education Fund report documents that complaints to the CFPB, led by complaints about credit bureaus, set new records in 2020.

Consumer Protection

PIRG to the Big Three credit bureaus: Weekly credit reports won't cut it

As the COVID-19 pandemic persists, the "Big Three" credit burueaus — Experian, TransUnion and Equifax — announced March 2 that they would continue to provide free weekly credit reports for an additional year. U.S. PIRG's Ed Mierzwinski says it's not enough.

 

Consumer Protection

Consumers struggle as CFPB complaints break records, report finds

A review of consumer complaints filed with the Consumer Financial Protection Bureau (CFPB) last year tells the story of Americans navigating a fraught financial marketplace amid a pandemic. Of particular concern were complaints about credit reporting, which doubled.

 

Consumer Protection

FDA takes delayed action on toxic hand sanitizers

After 20 deaths and numerous cases of blindness and other injuries and illnesses last year, the U.S. Food and Drug Administration issued a warning for all alcohol-based hand sanitizers imported from Mexico. 

 

Consumer Protection

General Motors recalls 7 million vehicles with exploding Takata airbags

The automaker announced it will recall 7 million large pickup trucks and SUVs built with potentially explosive Takata airbags, which have forced the recall of tens of millions of vehicles in the last 12 years and killed 18 people.

 
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