Consumer Protection

Report | U.S. PIRG Education Fund | Consumer Protection

Consumers in peril

U.S. PIRG Education Fund report documents that complaints to the CFPB, led by complaints about credit bureaus, set new records in 2020.

How Do Dating Apps Use My Data? A Video Explainer

By | R.J. Cross
Policy Analyst, Frontier Group; Advocate, Tax & Budget, U.S. PIRG

If you've ever used a dating app, your data has likely been collected and shared across the Internet. How do dating - and other types of apps - use your data? Advocate R.J. Cross explains. 

News Release | U.S. PIRG | Consumer Protection

Statement: CFPB Director Kathy Kraninger resigns

Consumer Financial Protection Bureau Director Kathy Kraninger submitted her resignation Wednesday soon after the inauguration of new President Joe Biden. Resignation opens seat for President Biden’s new nominee Rohit Chopra.

News Release | U.S. PIRG | Consumer Protection

Statement: USPIRG applauds Biden nominees Chopra to head CFPB and Gensler to chair SEC

President-elect Joe Biden announced Monday that he intends to nominate Rohit Chopra as Consumer Financial Protection Bureau (CFPB) director and Gary Gensler as chair of the Securities and Exchange Commission (SEC).

News Release | U.S. PIRG Education Fund | Consumer Protection

COVID-19 pandemic worsens existing consumer problems with car buying

Consumer complaints to the Consumer Financial Protection Bureau (CFPB) regarding vehicle loans and leases have increased sharply during the coronavirus pandemic, according to a new report by the U.S. PIRG Education Fund and Frontier Group. The analysis suggests that consumers are facing abusive and deceptive practices from the automobile lending industry.

News Release | US PIRG Education Fund | Consumer Protection

FTC settles first case against VoIP provider for allowing illegal robocalls

This FTC settlement must be a wake-up call to phone service providers so they do more to protect consumers. If not, the FTC must be vigilant in going after companies that enable the immoral practice of preying on consumers. And the FCC should require providers to block spoofed calls that we all know are scams.

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